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Sprocket

Privacy Policy

Last updated: November 11, 2026

This policy explains how the Chrome extension Appliance Serial Number Lookup & Age Finder ("the extension"), made by TANNU LLC (doing business as Sprocket Appliance Repair, "we", "us"), handles information.

In short

The extension does not collect, store on our servers, sell or share any personal information. It has no servers of its own and makes no network requests: the rules and the calculation are packed inside the extension, and the serial number you type never leaves your browser.

Information we collect

None. The extension has no account or sign-in, no analytics, no advertising and no tracking. It cannot read the pages you visit: it has no access to websites or their content.

What the extension keeps on your device

Using Chrome's storage permission, the extension keeps a few items locally in your browser. They are not sent to us or to anyone else:

  • Selected text. If you right-click selected text and choose "Look up appliance age", that text is held briefly in the browser's session storage so the window can show it, and is removed as soon as the window reads it. The extension receives only the text you select when you click the menu item.
  • Last brand. The brand you used last, so the next lookup needs only the code.
  • Counters. A count of successful lookups and a flag whether you answered the rating prompt, used only to decide when to show it.

You can delete all of this at any time by removing the extension.

Permissions

  • contextMenus — to add the "Look up appliance age" item to the right-click menu for selected text.
  • storage — to pass the selected text to the window and to remember the last brand.

The extension does not use host permissions, content scripts or remote code.

Links to our website

The window has links to sprocketrepair.com. They open in a normal browser tab only when you click them, and contain tracking parameters of the form utm_source=chrome-extension&utm_medium=extension&utm_campaign=appliance-age so that we can tell that the visit came from the extension. Once you are on our website, our website privacy policy applies. The extension does not collect your location.

Disclosure

Since we collect no information through the extension, we have nothing to disclose, sell or transfer to third parties, other than where the law requires.

Children

The extension is a general-purpose tool and does not knowingly collect information from anyone, including children.

Changes to this policy

If we change how the extension handles information, we will update this page and the date above before the change takes effect.

Contact

Questions about this policy: hello@sprocketrepair.com, TANNU LLC.

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