How much does refrigerator repair cost in NYC?

Typical refrigerator repair runs $270–$450 in parts and labor, plus a $100 diagnostic that's credited toward the repair if you proceed.

Can you fix Sub-Zero refrigerators?

Yes. We service Sub-Zero, Viking, Miele, Bosch, Samsung, LG, KitchenAid, Wolf, Thermador, GE, and Whirlpool. Sealed-system (Freon) work requires EPA 608 certification — those jobs we refer to a certified partner so you still get a same-day answer.

Same-day service really?

In most cases, yes — if you call before 2pm we'll have a technician at your door the same day in Brooklyn, Queens, and Manhattan below 110th.

My refrigerator is leaking water — should I unplug it?

Usually no. Most leaks are a clogged defrost drain or ice-maker line, not an emergency. Put a towel under the unit, keep it running so food stays cold, and book a diagnostic. If water is reaching an outlet, unplug it and call us.

Do you repair built-in and counter-depth refrigerators?

Yes. Built-ins, counter-depth, and panel-ready units are common in NYC kitchens — we know how to service them without damaging cabinetry.

Refrigerator repair · NYC

Refrigerator Repair in Brooklyn, Queens & Manhattan

Your fridge is the appliance you can't live without. Same-day diagnosis, transparent pricing, 90-day warranty.

Typical price: $270–$450Diagnostic $100 (credited to repair)90-day warranty

Call (347) 572-7158 Book online

Refrigerators · Same-day diagnostic

What we don't fix

Refrigerant (Freon) sealed-system repairs

Federal law requires EPA 608 certification to touch sealed-system refrigerant lines. We refer those specific jobs to a certified partner so you still get a same-day answer — no run-around.

The only sign that's a hard “we don't fix” right away:

· Chemical / freon smell near the back or under the unit
· Visible oily residue around the compressor area

Other symptoms that soundsealed-system but usually aren't — we fix these regularly:

· Not cooling — usually defrost issue, evaporator/condenser fan, thermostat, or control board
· Leaking water — usually clogged defrost drain, ice-maker line, or door seal
· Ice maker broken — sensor, motor, or water line, never sealed-system

When in doubt — book a diagnostic. If the senior expert finds true sealed-system damage on review, we'll hand off without charging the diagnostic.

Common issues

Problems we fix in refrigerators

Pick what's wrong and book a visit — expert-briefed diagnosis first, exact part ordered same day.

Not cooling
Most often resolved in 1-2 hours.
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Leaking water from underneath
Most often resolved in 1-2 hours.
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Chemical / freon smell
Most often resolved in 1-2 hours.
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Ice maker not working
Most often resolved in 1-2 hours.
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Freezer not freezing
Most often resolved in 1-2 hours.
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Strange noises
Most often resolved in 1-2 hours.
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In detail

The two calls we get most about refrigerators

What actually causes it, what it costs, and what the job looks like.

Refrigerator not cooling

Typically from $400 · 1-2 hours on site

The compressor hums, the light comes on, but the food is warm. In NYC apartments this is a defrost or airflow problem far more often than it is a dead sealed system — which matters, because one is a same-day fix and the other is a new fridge.

What causes it

Frozen evaporator coils
The most common one by a wide margin. The defrost heater, timer or sensor fails, ice builds up over the coils, and air stops moving even though the compressor runs fine.
Evaporator or condenser fan
Cold air is made in one place and blown where you need it. A seized fan motor means the freezer stays cold while the fridge compartment slowly warms up.
Dirty condenser coils
Behind or underneath the unit. Dust and pet hair insulate the coils so heat can't leave — very common in apartments where the fridge sits in a tight alcove.
Thermostat or control board
The unit simply stops asking for cooling. Cheap part, quick swap, and easy to confirm on site with a meter.
Door seal letting warm air in
If one side of the fridge sweats or the motor never shuts off, check the gasket before anything else.
Actual sealed-system failure
Rare, and we're honest about it: a chemical smell or oily residue near the compressor means refrigerant work, which needs EPA 608 certification. We hand those off and don't charge the diagnostic.

Jobs like this one

Fridge defrost repair
Fridge water-line hookup

Book this repair →Six things to check yourself before you call →

Refrigerator leaking water on the floor

Typically from $270 · 1-2 hours on site

A puddle under the fridge is usually one of three things, and none of them are the sealed system. It's also the cheapest common refrigerator repair we do — so it's worth fixing before the water gets under your floorboards or into the apartment downstairs.

What causes it

Clogged defrost drain
The number one cause. Food debris blocks the drain tube, meltwater backs up, and it eventually overflows onto the floor — often with ice on the freezer floor as the tell.
Cracked or misaligned drain pan
The pan under the unit catches condensate and evaporates it. Crack it, shift it, and the water goes straight to the floor.
Ice maker or water line
A loose fitting or split supply line behind the fridge. This one leaks whether or not the fridge is running, which is how you tell it apart from a drain issue.
Failed door gasket
Warm humid air gets in, condenses inside, and runs out the door. Look for water on the shelves and a fridge that never stops running.

Jobs like this one

Fridge defrost repair
Fridge water-line hookup

Book this repair →

How we work

Senior expert + skilled hands

The dispatch model that made us rethink appliance repair.

1
Senior expert reviews your case
Send a video or model number. Our senior diagnoses remotely before anyone drives out.
2
On-site diagnosis, exact part
Technician confirms the diagnosis on-site and orders the exact part the same day from local NYC distributors. No wrong parts, no run-around quotes, no extra trip charge for the install visit.
3
Photo-verified completion
Before-and-after photos sent to you before payment. 90-day warranty starts immediately.

Brands

Brands we service for refrigerators

Premium and mainstream. Sealed refrigerant repairs (Freon) referred to a certified partner.

Sub-Zero
Viking
Thermador
KitchenAid
Samsung
LG
GE
Whirlpool

Sprocket Appliance Repair is an independent service company and is not affiliated with, endorsed by, or authorized by any of the brands listed above.

Honest pricing

Refrigerator repair cost

Diagnostic is credited to the repair if you proceed. No surprises.

Diagnostic: $100 (credited to repair)
Typical repair: $270–$450
Time on site: 1-2 hours
Warranty: 90 days, parts & labor

See all appliance services for typical pricing per appliance.

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Questions

Refrigerator FAQ

How much does refrigerator repair cost in NYC?
Typical refrigerator repair runs $270–$450 in parts and labor, plus a $100 diagnostic that's credited toward the repair if you proceed.
Can you fix Sub-Zero refrigerators?
Yes. We service Sub-Zero, Viking, Miele, Bosch, Samsung, LG, KitchenAid, Wolf, Thermador, GE, and Whirlpool. Sealed-system (Freon) work requires EPA 608 certification — those jobs we refer to a certified partner so you still get a same-day answer.
Same-day service really?
In most cases, yes — if you call before 2pm we'll have a technician at your door the same day in Brooklyn, Queens, and Manhattan below 110th.
My refrigerator is leaking water — should I unplug it?
Usually no. Most leaks are a clogged defrost drain or ice-maker line, not an emergency. Put a towel under the unit, keep it running so food stays cold, and book a diagnostic. If water is reaching an outlet, unplug it and call us.
Do you repair built-in and counter-depth refrigerators?
Yes. Built-ins, counter-depth, and panel-ready units are common in NYC kitchens — we know how to service them without damaging cabinetry.

Related services

We also repair washer & dryer

Where we work

Refrigerator repair near you

Same-day visits across Manhattan, Brooklyn and Queens — no extra travel charge inside our service area.