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Sprocket

Coffee Machine repair · NYC

Coffee Machine Repair in Brooklyn, Queens & Manhattan

Espresso, bean-to-cup or drip machine not brewing, leaking, or flashing an error? Coffee machine repair near you: a technician at your door in Manhattan, Brooklyn or Queens, or courier pickup. Built-in and high-end machines are usually worth fixing — we'll tell you honestly. Capsule / pod machines we don't service.

Typical price: $150–$360Diagnostic $100 (credited in full)90-day warranty

Coffee Machines · Same-day diagnostic

The question everyone asks first

Do you fix my brand?

Short answer for every machine we see in NYC kitchens — including the ones we turn down.

We don't service capsule / pod machines — Nespresso (Original and Vertuo), Keurig, Dolce Gusto, Tassimo — of any brand, including the Nespresso models made by Breville and De'Longhi. Those two brands we repair for espresso and bean-to-cup machines only.

Yes, routinely

Parts are available and the repair pays for itself. Call and we'll book you.

  • Jura

    Brew unit, pump, seals — the brand we see most.

  • De'Longhi

    Espresso and bean-to-cup only (Magnifica, Dinamica, Eletta): pump, thermoblock, frother. Not their Nespresso capsule models.

  • Breville / Sage

    Espresso and bean-to-cup only (Barista, Bambino, Oracle): thermoblock, scale, grinder burrs. Not their Nespresso / Vertuo capsule models.

  • Miele

    Built-in CVA and freestanding CM lines.

  • Gaggia
  • Saeco
  • Philips

    LatteGo and the 2200/3200 series — brew unit and pump.

  • Smeg
  • Krups
  • Cuisinart
  • Mr. Coffee
  • Braun
  • Capresso
  • Technivorm Moccamaster

    Usually the element or thermostat — worth fixing, these machines last.

  • Bunn
  • Ninja
  • Hamilton Beach
  • Bosch

    Built-in units in the kitchen tower.

  • Siemens

    Built-ins, same platform as Bosch.

  • Thermador

    Built-in — premium service call.

  • Wolf

    Built-in — premium service call.

  • Gaggenau

    Built-in — premium service call.

Yes — parts take longer

We repair these, but the part usually ships from Europe — expect a second visit.

  • Rancilio

    The Silvia repairs well, but parts take longer to arrive.

  • Rocket Espresso
  • ECM
  • Profitec
  • Lelit
  • Bezzera
  • Ascaso
  • Nuova Simonelli

    Home Oscar yes. Cafe group heads no — see below.

  • La Marzocco

    Home Linea Mini and GS3 only.

No — here's why

We'd rather say so on the phone than take your money for a visit.

  • Nespresso, Vertuo, Keurig — any capsule / pod machine

    We don't service capsule machines of any brand, including Dolce Gusto, Tassimo and the Nespresso models sold by Breville and De'Longhi. Under warranty the manufacturer swaps them; out of warranty a new one costs less than a visit.

  • Commercial 2-3 group machines

    Cafe machines aren't our line — you need a service with factory parts access.

Brand not on the list? Call (347) 572-7158 and read us the model number off the bottom of the machine — we'll tell you straight away whether it's worth a visit.

Your machine in detail

Brand pages

Fault lists, models and prices for the machines we see most in NYC kitchens.

Got a De’Longhi espresso machine — Magnifica, Dinamica, Eletta? See De’Longhi espresso machine repair →

The second question

What does the work cost?

Diagnostic is $100 ($150 for Jura and built-ins) and comes off the repair if you go ahead. Below is what the job itself usually runs.

  • Descaling and clearing a clog

    around $150

    Machine runs but pushes almost nothing through, or the pump whines. Most common call, and the cheapest.

  • Seals, brew unit, water valve

    $150–$260

    Leaks underneath, coffee comes out weak, or the brew unit jams halfway.

  • Pump or thermoblock

    $260–$360

    No pressure at all, or coffee never gets properly hot. Part-heavy job on superautomatics.

  • Grinder burrs, control board, display

    up to $360

    Grinder screams or won't feed; panel dead or throwing an error that survives a reset.

Built-in machines (Miele, Bosch, Thermador, Wolf, Gaggenau) and Jura superautomatics carry the premium service call of $150— built-ins because pulling the unit out of the cabinet is half the job, Jura because opening and testing its Swiss internals takes real bench time. Capsule / pod machines (Nespresso, Vertuo, Keurig) we don't service at all — see the brand list above.

Outside our service area?

Courier pickup or drop-off

Our technicians drive to Manhattan below 110th Street, parts of Brooklyn and western Queens. Coffee and espresso machines come to our Dyker Heights workshop instead: by courier within about 10 miles (the rest of Brooklyn, most of Staten Island, southwest Queens and nearby New Jersey) or drop-off from farther out.

Coffee machine courier area mapMap of New York City and nearby New Jersey. Our technicians come to Manhattan below 110th Street, parts of Brooklyn including Dyker Heights, and Astoria, Long Island City and Sunnyside in Queens. For coffee and espresso machines, courier pickup covers ZIP codes within about 10 miles of our workshop in Dyker Heights, Brooklyn: the rest of Brooklyn, most of Staten Island, southwest Queens and nearby New Jersey (Jersey City, Hoboken, Bayonne, Elizabeth). A dashed circle marks the 10-mile radius. Farther out, the machine can be dropped off at the workshop.
Courier pickup reaches about 10 miles from our workshop, by ZIP code. Farther out, you can drop the machine off at our workshop in Dyker Heights (ZIP 11228).
  • Technician comes to you
  • Courier pickup: within about 10 miles of our workshop
  • Workshop, drop-off by appointment
  • Outside our area
  1. Book

    Book online or call (347) 572-7158. Tell us the machine and your ZIP — we quote the courier both ways before you confirm.

  2. A courier picks it up

    Empty the water tank, drip tray and grounds bin, and pack the machine in its box or a blanket. The courier takes it to our workshop.

  3. We repair it and send it back

    Diagnosis and repair on our bench, then the courier brings the machine back to your door.

  • Same repair prices as a home visit: $100 diagnostic ($150 for Jura and Miele), credited to the repair if you go ahead.
  • Plus the actual courier cost both ways, with no markup. We quote it before you book.
  • Rather bring it yourself? Drop it off at our workshop in Dyker Heights, Brooklyn — we send the address once you’re booked.
  • Courier and drop-off are for coffee and espresso machines only. Other appliances we repair in the onsite area on the map.

Coffee Machine repair at a glance

Google rating
Sprocket is rated 5.0 out of 5 on Google from 137 customer reviews.
Typical price
A typical coffee machine repair with Sprocket in NYC costs $150–$360.
Diagnostic
Sprocket charges a $100 diagnostic ($150 on Jura and Miele), credited in full, so the visit costs you nothing.
Time on site
Most coffee machine repairs take 1-2 hours on site.
Service area
Sprocket repairs coffee machines in Manhattan below 110th Street, Brooklyn and Queens (Astoria, Long Island City, Sunnyside).
Warranty
Every Sprocket repair carries a 90-day warranty on parts and labor.
Same-day service
In most cases a technician is at your door the same day.
Phone
Call Sprocket at (347) 572-7158 — the line is answered 24/7.
License
Sprocket is a NYC DCWP-licensed appliance service dealer, license 2135840-DCWP.

Common issues

Problems we fix in coffee machines

Pick what's wrong and book a visit — expert-briefed diagnosis first, exact part ordered same day.

  • Won't brew / no coffee comes out
    Most often resolved in 1-2 hours.
    Book →
  • Leaking water
    Most often resolved in 1-2 hours.
    Book →
  • Coffee not hot enough
    Most often resolved in 1-2 hours.
    Book →
  • Weak crema / low pressure (espresso)
    Most often resolved in 1-2 hours.
    Book →
  • Clogged or needs descaling
    Most often resolved in 1-2 hours.
    Book →
  • Error light or won't power on
    Most often resolved in 1-2 hours.
    Book →

How we work

Senior expert + skilled hands

The dispatch model that made us rethink appliance repair.

  1. 1
    Senior expert reviews your case
    Send a video or model number. Our senior diagnoses remotely before anyone drives out.
  2. 2
    On-site diagnosis, exact part
    Technician confirms the diagnosis on-site and orders the exact part the same day from local NYC distributors. No wrong parts, no run-around quotes, no extra trip charge for the install visit.
  3. 3
    Photo-verified completion
    Before-and-after photos sent to you before payment. 90-day warranty starts immediately.

Honest pricing

Coffee Machine repair cost

Diagnostic is credited in full if you proceed. No surprises.

Diagnostic
$100 (credited in full)
Typical repair
$150–$360
Time on site
1-2 hours
Warranty
90 days, parts & labor

See all appliance services for typical pricing per appliance.

Book a same-day visit

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Questions

Coffee Machine FAQ

  • How much does coffee machine repair cost?

    Typical coffee machine repair runs $150-$360 plus a $100 diagnostic credited in full. Descaling and gasket jobs are at the lower end; pump or heating-element work sits higher.

  • Do you fix espresso machines and built-in units?

    Yes. We service Breville, De'Longhi, Jura, Gaggia, Saeco, Miele, and most built-in coffee systems — espresso, bean-to-cup and drip machines. Premium and built-in machines are almost always worth repairing versus replacing. Capsule / pod machines (Nespresso, Keurig) are the one thing we don't take.

  • Is there coffee machine repair near me in NYC?

    Yes. Our technicians come to your home in Manhattan below 110th Street, parts of Brooklyn and western Queens and repair the machine on site. Elsewhere in Brooklyn, most of Staten Island, southwest Queens and nearby New Jersey, a courier picks the machine up and brings it back after repair at our Dyker Heights workshop; from farther out you can drop it off. Tell us your ZIP when you book and we'll confirm which option you get.

  • Can you repair my coffee machine if I'm outside your service area?

    Yes, for coffee machines we arrange courier pickup and drop-off within about 10 miles of our workshop in Dyker Heights, Brooklyn: the rest of Brooklyn, most of Staten Island, southwest Queens and nearby New Jersey (Jersey City, Hoboken, Bayonne, Elizabeth). You pay our standard repair price ($100 diagnostic, $150 for Jura and Miele, credited in full toward the repair) plus the actual courier cost both ways, quoted before you book. There is no technician travel fee. Farther out, you can drop the machine off at our workshop in Dyker Heights (ZIP 11228) yourself.

  • Do you repair capsule / pod machines — Nespresso, Keurig, Vertuo?

    No. We don't service capsule or pod coffee machines of any brand: Nespresso Original and Vertuo, Keurig, Dolce Gusto, Tassimo — including the Nespresso models made by Breville and De'Longhi. For those two brands we repair espresso and bean-to-cup machines only (Barista, Bambino, Oracle, Magnifica, Dinamica, Eletta). If your pod machine is still under warranty, the manufacturer will swap it; out of warranty, a replacement usually costs less than a repair visit.

  • My espresso machine leaks water underneath — why?

    Usually a worn group-head gasket, a cracked water tank seal, or a tired pump O-ring. All are common, same-day fixes once we open it up and pressure-test the circuit.

  • The machine runs but the coffee is weak and cool — what's that?

    Most often scale buildup choking the boiler and flow, or a failing heating element or thermoblock. We descale, verify brew temperature with a probe, and replace the element if it's out of spec.

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