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Sprocket

Brooklyn · Queens · Manhattan

Tap your broken appliance.Get it fixed today.

Senior expert + skilled hands. Same-day in Brooklyn, Queens & Manhattan.

Past today's 2pm cutoff — call for the next open slot

Google Guaranteed$100 diagnostic — credited to repair · 90-day warranty · Licensed NYC dealer · $1M insured

Tell us more

We service most major appliances even if you don't see yours listed — wine coolers, range hoods, ice makers, and more. Give us a call and we'll let you know if it's in our wheelhouse.

Call (347) 572-7158
  • 24/7 answering
    Our AI receptionist picks up instantly, day or night.
  • Published prices
    No surprises. See typical cost upfront.
  • Expert-led diagnosis
    Senior expert reviews before dispatch.
  • 90-day warranty
    Parts and labor, no quibbles.
  • Licensed NYC dealer
    NYC DCWP-licensed appliance service dealer.
  • Pay after install
    No payment for parts until installed.

Emergency repair

Broken fridge on a Friday night? We answer now.

  • Call anytime: our receptionist picks up 24/7, day or night.
  • Call before 2pm and we're at your door the same day.
  • No ghosting: you get a confirmed arrival window by SMS, and we keep it.

Sub-ZeroVikingMieleWolfThermadorBosch— built-in appliances welcome.

From tap to fix

How it works

Three steps, no surprises. The expert briefs the technician before they leave.

  1. 1
    Tap your appliance
    Pick the symptom from the kitchen above. Takes 10 seconds.
  2. 2
    Senior expert briefs
    We review your case remotely and prep the technician before they arrive.
  3. 3
    Diagnose, order, install
    Technician confirms the diagnosis on-site → orders the exact part the same day from local NYC distributors → returns to install with no extra trip charge. Photo-verified before payment.

For landlords & hosts

Your tenant reports it. We handle the rest.

Own a rental in NYC, or manage one from another city? Built for you:

  • Remote-friendly process

    Quote by text or email → you approve → we repair → photo report with serial numbers → invoice. You never have to be in the room. The $100 diagnostic is credited to the repair, and parts are billed only once installed.

  • Access without you

    Lockbox, doorman, tenant or guest: tell us who lets us in and the time window. We coordinate directly and confirm by text when the job is done. Every repair carries the same 90-day parts and labor warranty whether you were in the room or not.

  • Fix it before the next check-in

    Turnover deadline? A stalled fridge costs you a booking, not just a repair. Call before 2 PM and we aim for a same-day slot — occupied units and between-guest units alike.

  • Local repeat service

    Same building, same tech. See the defect with your own eyes, approve parts on the spot. Repeat visits start from the model and serial numbers already on file, so the second call is faster than the first.

COI ready: we send a Certificate of Insurance to your building management before the visit.

Recent jobs

Real repairs from NYC kitchens and laundry rooms — not stock photos.

  • Window AC deep clean: dirty blower wheel versus cleaned unit running at 72 degrees
    AC deep clean — mold gone
  • Front-load washer gasket replacement: moldy old seal versus new clean gasket
    New washing machine gasket
  • GE gas oven igniter replacement with the oven heating after repair
    Oven heating again
  • LG washer-dryer repair: clogged vent, melted duct gasket, and lint removed
    LG washer-dryer vent repair
  • Midea U-shaped window AC deep clean: dirty blower, cleaned coils, reassembled unit
    Midea U-shaped AC deep clean
  • GE over-the-range microwave door latch repair, unit working after the fix
    Microwave door latch
  • Kitchen drinking-water faucet and Eco Viva under-sink filtration install
    Under-sink water filtration
  • Midea window AC installed with a clear plexiglass side panel and silicone seal
    Custom plexiglass AC install

Service sets

One visit. The whole list done.

Popular bundles our clients ask for — one appointment, one clear price.

  • New apartment?

    Move-In Refresh

    Just moved in? Start clean:

    • AC deep clean: filters, coils, drain (per unit)
    • Dryer deep clean: lint system and vent path
    • Washer refresh: drum clean + door gasket replacement

    Get exact quote before any work starts.

  • Between tenants

    Landlord Turnover

    Get the unit rent-ready:

    • Full appliance check-over: every unit tested
    • Photo report with serial numbers
    • Repair list with prices: you approve each line

    $100 diagnostic visit credited to any repair.

  • Summer in / summer out

    Seasonal AC

    Window units, handled:

    • Spring: install, secure, test
    • Fall: remove, wrap, store-ready
    • Filters and coil clean while we're there

    From $100 per unit.

Every set: exact quote up front · 90-day warranty on repairs · one confirmed arrival window.

Real NYC homes

What our clients say

Verified Google reviews from neighbors we actually fixed.

  • 5 out of 5 stars
    Google review
    So wonderful to work with. He was very punctual and worked quickly and efficiently and did such a great job. I can’t wait to hire him again!!
    Garrett Bryant — Google profile photo
    Garrett Bryant
    3 months ago
  • 5 out of 5 stars
    Google review
    Buyan installed my AC unit and was great to work with! Extremely professional, arrived on time, and did great work. I highly recommend!
    Emily Phillips — Google profile photo
    Emily Phillips
    5 months ago
  • 5 out of 5 stars
    Google review
    Cleaned and reinstalled my AC. Thorough, tidy, helpful, and totally knowledgeable. I was able to buy a missing part I needed from him to use for the installation. He also advised me on some poorly installed shelves. I will be calling him for future projects!
    Clayre Attisani — Google profile photo
    Clayre Attisani
    4 months ago
5.0· 106 Google reviewsRead all reviews on Google →

Where we work

26 NYC neighborhoods

Brooklyn, Queens (Astoria, LIC, Sunnyside), and Manhattan below 110th. Premium and mid-market homes.

brooklyn

10 neighborhoods

  • Williamsburg
  • Park Slope
  • Brooklyn Heights
  • DUMBO
  • Greenpoint
  • Clinton Hill
  • +4 more

manhattan

12 neighborhoods

  • Upper East Side
  • Upper West Side
  • Chelsea
  • TriBeCa
  • Financial District
  • SoHo
  • +6 more

queens

4 neighborhoods

  • Astoria
  • Long Island City
  • Sunnyside
  • Sunnyside Gardens

Common questions

Things we get asked a lot

  • What does diagnostic cost?

    Our diagnostic fee is $100 and is fully credited toward the repair if you proceed.

  • Same-day service, really?

    Yes, in most cases. Call before 2pm and we'll have a technician at your door the same day across Brooklyn, Queens, and Manhattan below 110th.

  • What's covered by your 90-day warranty?

    If the same issue returns within 90 days of the repair, we come back free: no trip charge, no labor. Parts under manufacturer warranty are replaced at our cost.

  • Which brands do you service?

    Sub-Zero, Viking, Miele, Wolf, Thermador, Bosch, KitchenAid, Samsung, LG, GE, Whirlpool, and most others. Sealed refrigerant repairs (Freon work) require EPA 608 certification, so we refer those jobs to a certified partner so you still get a same-day answer.

  • Where do you operate?

    Brooklyn, Queens (Astoria, LIC, Sunnyside), and Manhattan below 110th Street. See the Service Area page for the full list of neighborhoods.

  • Can you do the repair if I'm not there?

    Yes. Lockbox, doorman, tenant or guest access all work. You approve the quote by text or email, we send a photo report with serial numbers when the job is done.

  • How do I know you'll actually show up?

    You get a confirmed arrival window by SMS after booking. Our receptionist answers 24/7, and we're Google Guaranteed, backed by Google's verification and protection.

  • Will you try to sell me parts I don't need?

    No. We start with the cheapest likely cause: filters and cleaning before parts. You see the price of every line before we touch anything, and parts are paid only after they're installed.

  • Do you provide a COI for doorman buildings?

    Yes. We're insured and send a Certificate of Insurance naming your building before the appointment, standard for doorman and managed buildings in NYC.

Why we do it

Every repair is one appliance that doesn't become trash.

The EPA counted 2.1 million tons of major appliances sent to landfill in a single year. We'd rather bring yours back than add to that pile. What we stand for

Got a broken appliance?

Let's get it fixed today.

$100 diagnostic credited to repair · 90-day warranty on parts and labor.

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