Washer repair · Brooklyn
Washer Repair in Brooklyn
Washer not draining, leaking, or refusing to spin? We diagnose on the first visit, order the exact part the same day, and back the repair for 90 days. In most cases a technician is at your door today.
Washer repair in Brooklyn at a glance
- Google rating
- Sprocket is rated 5.0 out of 5 on Google from 131 customer reviews.
- Typical price
- A typical washer repair with Sprocket in Brooklyn costs $270–$360.
- Diagnostic
- Sprocket charges a $100 diagnostic, credited in full, so the visit costs you nothing.
- Time on site
- Most washer repairs take 1-2 hours on site.
- Where in Brooklyn
- In Brooklyn, Sprocket covers Williamsburg, Park Slope, Brooklyn Heights, DUMBO, Greenpoint, Clinton Hill, Red Hook, Carroll Gardens, Prospect Heights, Downtown Brooklyn.
- Warranty
- Every Sprocket repair carries a 90-day warranty on parts and labor.
- Same-day service
- In most cases a technician is at your door the same day.
- Phone
- Call Sprocket at (347) 572-7158 — the line is answered 24/7.
- License
- Sprocket is a NYC DCWP-licensed appliance service dealer, license 2135840-DCWP.
Common issues
What we fix in Brooklyn washing machines
Most repairs are resolved in 1-2 hours on the first visit.
- Not draining
- Leaking water
- Won't start
- Not spinning
- Loud noises
Not on the list? Call (347) 572-7158 and describe it — our senior expert reviews the case before a technician is dispatched.
Prices
What washer repairs cost in Brooklyn
Live prices from our book — labor for the most common calls. Diagnostic is credited in full.
- won't start / no powerfrom $270
- leaking waterfrom $290
- not draining / water staysfrom $290
- won't fill with waterfrom $290
- not spinning / wet clothesfrom $330
- error code on displayfrom $350
- door/lid lock brokenfrom $360
- shakes and vibrates loudlyfrom $360
Final quote is confirmed on-site before any work starts — parts are priced separately and approved by you first.
Local conditions
What breaks washing machines in Brooklyn
Brownstone basements
In Park Slope, Carroll Gardens and Clinton Hill the washer usually lives in an unheated basement on a long drain run. Long runs clog at the standpipe, not at the pump — which is why a "broken pump" often turns out to be twenty feet of lint. We check the standpipe before we quote a pump.
Closet stacks in new builds
Williamsburg, Greenpoint and Downtown Brooklyn condos put a stacked washer-dryer in a hallway closet with two inches of clearance. Pulling the stack is half the job, and it's why some shops quote these blind and then walk away. We price the pull-out into the visit, not on top of it.
Pre-war wiring
Buildings put up before the war often run the laundry outlet on a 15-amp circuit shared with the kitchen. A washer that trips the breaker mid-cycle isn't always a washer fault — sometimes the honest answer is an electrician, and we'll tell you that instead of selling you a control board.
Co-op rules
Many Brooklyn co-ops require a drip pan and their own sign-off before hoses get replaced. We've done the paperwork enough times to know which buildings ask for it, and we bring the pan.
From our schedule
Recent Brooklyn washer calls
Real jobs from our schedule — the diagnosis is often not what the symptom suggests.
- Greenpoint · 11222Samsung front-loader
Leaking during every cycle.
The fill pipe had worked loose. Re-seated and tested — no parts needed.
- Park Slope · 11215Front-loader stuck on an SD error
Error code with no excess suds in the drum.
The drain pump filter was packed solid. Cleaned it out and the error cleared.
- Boerum Hill · 11217Electrolux front-loader
Leaking water whenever it ran.
Not the pump: the door sits loose and doesn't always seal when closed. We quoted the door frame rather than guessing at parts.
- Greenpoint · 11222Top-loader
Drum wouldn't turn at all.
An hour of diagnosis found a failed bearing. On this model that teardown costs more than the machine, so we told them to replace it instead of repairing. Diagnostic only.
Questions
Washer repair in Brooklyn — FAQ
How fast can you get to Brooklyn?
Same day in most cases. Technicians are on-site 9am–9pm daily, and the phone is answered around the clock.
My washer is in a basement, or up four flights — does that cost extra?
No. There is no basement charge and no walk-up surcharge, whatever the floor. The published price is the price.
Front-load or top-load, and which brands?
Both, and most major brands: Samsung, LG, Whirlpool, Bosch, Miele, Electrolux, Kenmore and GE. On our Brooklyn calls, Samsung, Whirlpool, Electrolux and Miele come up most often.
What if the part isn't on the van?
We order the exact part the same day and install it on the follow-up visit — with no second trip charge.
What if my washer isn't worth fixing?
We'll say so. On a recent Greenpoint call the bearing had failed, and replacing the machine was cheaper than the teardown — we charged the diagnostic and nothing else.
Nearby
Washer repair across Brooklyn
Broken washer in Brooklyn?
Let's get it fixed today
In most cases a technician is at your door the same day. No basement charge, no walk-up surcharge.